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Data input errors

This article details how to make corrections when inputting incorrect data into Cradle.

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Written by Support
Updated over a week ago

If you accidentally make a typo or input the incorrect number or date when inputting information into Cradle, here are the steps to fix the mistake.

  1. Identify the agreement and on what page the error was made, for example, the Initial Recognition or Modification page.

  2. If the error is at the Initial Recognition page, changing any input will impact the calculations and journals from the start of the agreement.

  3. Reverse the relevant journals related to the agreement.

  4. Update the information in Cradle

  5. Post the updated journals

Please note Cradle will not do any catch-up journal entries to correct the applicable balances at a point in time.

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