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Audit Trail

Cradle tracks changes to your account and allows you to view them via 'Audit Trail' located on the sidebar.

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Written by Support
Updated over a week ago

Audit trail allows you to see what changes have been made to your account. It tracks most changes within the application. Some examples of how it can be used include viewing changes made to a specific lease or checking changes to a company's settings

Access the Audit Trail

To access your Audit Trail, simply click on Audit Trail on the sidebar:

How to Run a Audit Trail Report

There are variety of different filters that can be used when running a report to view the changes made in the application:

Field Name

Description

Pre-selected Ranges

Use a pre-selected range for the report or the date selector for a specific range.

The range selected will show the history of changes for that specific period. If there is a change made outside the report range, it will not be included in the report.

Companies

Filter the report to the audit trail for specific companies

Agreements

Filter the report for specific agreements

Users

Filter the report for specific user audit trail

Category

A category is a section in Cradle that audit trail can be filtered for, such as the agreement initial recognition tab.

Actions

This field allows you to filter for the type of history. For example, if you want to see if any agreement information has been subsequently changed, filter for “Changed”

Objects

This is the most granular level you can filter the report by. For example, if you want to run a report to see if any users have changed the discount rate, you’d select “key financial input”, as that’s the section the discount rate is located in the Initial Recognition tab.

Changes That Are Tracked

  • Agreement level

    • Initial recognition

    • Modifications

    • Custom fields

    • Settings

    • Non-lease payments

    • Custom events

    • GL codes

    • Attachments

  • Company Level

    • GL codes

    • User permissions

    • Settings

  • Parent Level

    • User permissions

    • Chart of accounts

    • GL Templates

    • Custom fields templates

    • Settings

Changes That Are Not Tracked

  • Payment information

  • Billing details

  • Individual user's name, email and passwords

  • Adding and removing available asset classes

  • Adding and removing available custom fields

  • Report column changes

  • Actions, such as recalculating agreements or running reports

Who Has Access to the Audit Trail?

Super-admin and Company-admin users always have access. However, for regular, read-only and auditor accounts you can specify if they have access under their permissions.

Please note that audit trail will only be accessible to users based on what company they have access to as well as their permission levels.

Super Admin:

  • Can see all changes

Company Admin:

  • Only have access to the assigned companies

  • Does not have access to chart of accounts (GL Columns, GL Templates)

  • Does not have access to parent settings

Regular user, read-only user, auditor:

  • Only have access to the assigned companies

  • Do not have access to user permissions

FAQ

I cannot find the Audit Trail tab in the sidebar.

The audit trail feature must be activated for your account. Please contact [email protected] for more information.

What are those long alphanumeric numbers under the Company/Agreement/Object columns?

These are unique identifiers. When an object like an agreement or a modification is deleted this number is saved history purposes.

I deleted an agreement, now I cannot find it in the audit trail.

Since the agreement is deleted, it is now only referenced by its unique identification.

I deleted a company, now I cannot find it in the audit trail

Since the company is deleted, it is now only referenced by its unique identification.

#audit logs #cradle changes #track changes #agreement history

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