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Why does the fixed payment show as zero in the custom report?
Why does the fixed payment show as zero in the custom report?

The custom report captures the payment amount incurred in the duration of the selected period

Samson Wai avatar
Written by Samson Wai
Updated over a week ago

Overview:

The custom report reflects data from specified periods. If a period does not contain fixed payments, the report will display $0. To view an aggregate of fixed payments, ensure the selected period includes dates when these payments occurred.


For a detailed explanation of why fixed payments are displayed as zero, please watch the following video that provides an in-depth walkthrough of the reason:
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Video length: 1 minute

Alternatively, you can read below for a detailed explanation.

  • When running the consolidated reports, you might notice some agreements have $0 under the Fixed Payment Made Column. An example is shown as below:

  • When the 'Fixed Payment Made' appears as $0, please check the agreement to verify the timing of the first payment made. For example, let's use the 'John Deere Draper V78 Model' as an illustration

  • Go to Event of the agreement, the first payment timing is 1 March 2023 to pay the first $8,000 payment

  • Then, return to the Custom Report, which covers the period from 1 January 2023 to 28 February 2023. Since the Custom Report does not include the first payment occurring in March 2023, it shows $0

  • If the period is changed to cover March 2023, then the $8,000 fixed payment amount will show


FAQs:

  • What does the 'Fixed Payment Made' column represent? Does it show the fixed payment amount for a single period? No, this column represents the total sum of fixed payments made across the selected period. For example, if you have monthly payments of $100 in both January 2023 and February 2023, and you run the custom report for the period from 1 January 2023 to 28 February 2023, the column will display an amount of $200.


Further Reading:

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